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Integration is Key (ECM / BPM / Social media)
For many years I have waved the banner for single application experiences for end users. If you can deliver a single application that allows the end user to carry out all their work, gain access to all...
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Centralise Document Capture
For quite some time I have been a strong advocate for larger organisations taking control, and responsibility, for their own scanning processes. I have nothing against outsourced scanning...
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FileNET Panagon Capture…How to…
Ahhh now the inspiration behind today’s post is that I have noticed people finding my blog looking for the good old FileNET Panagon Capture objects – such as a RepServer, RepObject and how to unlock...
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Can we help business users engage more with ECM
I have posted a number of times about the benefits of ECM solutions and what a positive impact they can have on any business, be it small or global. However, ECM is still a hard sell, and for many,...
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ECM : State of the industry
I have just been going through some of my “Friday” reading, and cam across a couple of articles that look at the May AIIM report called, “State of the ECM Industry 2010”. For a look at one of the...
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NHS needs to get efficient…It needs ECM and BPM
Let’s face it the NHS is a great example of diseconomies of scale, and a great example of the lack of administration efficiency is shown with the amount of paper that is getting generated and pushed...
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workFile Vision. A change in direction
Today’s post is very much centred on Business Process Management (BPM), Enterprise Content Management (ECM), Customer Relationship Management (CRM)… Some of you may keep an eye on the news from my...
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Why BPM, ECM and CRM struggle with Social Media
There are a number of reasons why individual projects struggle with social media, hell there are many reasons why organisations continue to get social media “wrong”, but in this post I want to look at...
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Convergence of BPM and Case Management
In the past weeks I have talked and tweeted quite a bit about bringing together silos to deliver better solutions and experiences to business. The big silos I have spoken about are ECM, CRM and BPM....
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Adaptive capabilities deliver content as an asset
I have spoken about adaptive capabilities quite a bit in the past 8 months, but today’s is a high level look at why adaptive capabilities will help ECM & BPM deliver content as an asset to an...
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